1. Have you committed yourself to follow the ADJA Code of Professional Conduct?
   • Any responsible business owner will be committed to living by the ADJA code of Professional Conduct. This is just one of the commitments that legitimate entertainment companies will make to you.
   • We take great pride in highlighting the ADJA Code of Professional Conduct on our homepage. We will go above and beyond to provide professional services that you would recommend to anyone!
2. Are you insured? Can you supply me with proof of liability?
   • Many responsible business owners carry liability insurance to protect their businesses and the consumer. Many locations are beginning to require proof of liability. Ask for proof of liability insurance. Disc Jockey’s receive a Certificate of Liability which can be used as proof.
   • I have a 2 million dollar liability insurance policy; proof of insurance available upon request.
3. Will you be willing to play requests and discuss music ahead of time?
   • A versatile Disc Jockey is willing to listen to your suggestions, give you feedback and play from your desired song list. A professional Disc Jockey will also accept the fact you may not want certain songs played. A professional Disc Jockey cannot know everything about your musical preferences and entertainment needs without communication.
   • Every package includes an (optional) initial Meet & Greet meeting to discuss your needs. A second meeting is also available, usually 1 month in advanced of your event, to discuss the timeline and song choices. You may email us at any time to discuss further any questions or concerns you may have. We do recommend keeping song requests to a minimum as to allow our staff creative freedom. Often times we will find that your guests may enjoy and dance to different genres of music than you expect.
4. Do you use Professional Equipment?
   • Ask whether your prospective Disc Jockey works with professional audio equipment. If you are not sure, ask for their equipment list and check with a local music dealer or the A.D.J.A. to verify they are using professional-grade sound gear. Remember that professional gear does not guarantee an entertainer’s talent or service level, but is simply a tool for building an exceptional event.
   • At Frozen Tundra Entertainment events we use nothing but professional equipment acquired NEW from reputable dealers. For more details please contact us for our current equipment list.
5. Do you provide backup equipment at my event?
   • Although equipment failure is rare, do you really want your special occasion ruined because your Disc Jockey did not come prepared? It is also important to know if your Disc Jockey has a back-up plan in case of illness or an accident. Members of the A.D.J.A. have many resources available to them in case of an emergency. You may also reach our Hotline number to get a Disc Jockey when you have an emergency. The toll-free number is 888-723-5776. Booking a reliable Disc Jockey is a very important decision for the success of your party. Selecting a Disc Jockey who is an active member of the American Disc Jockey Association will provide you with the confidence that you have selected a trained professional. A.D.J.A. members are more likely to be involved with other Disc Jockey’s who can help them out with an unexpected situation.
   • Our entertainment system is fully redundant. In the event of a component malfunctioning our staff will immediately work on reconfiguring whatever is necessary to get back up in running. There are multiple points in our system that can be bypassed to ensure continued entertainment with minimal ramifications.
   • We have an excellent rapport with many local DJ services in the Green Bay area. In the event of an illness that we are unable to cover locally we will ensure that your event is covered by one of our premiere entertainment associates. Frozen Tundra Entertainment only accepts the best, so rest assured a replacement would live up to your expectations!
6. Does the Disc Jockey know the proper etiquette for your type of party?
   • A professional Disc Jockey will assist you with the planning of your special day. Most professional entertainers will coordinate, emcee and provide the music that you desire. Ask if they have experience with your type of event.
   • We specialize in weddings and school dances. As mentioned above we offer to meet with you to discuss your needs and plan your event.
7. How much time do you allow for set-up?
   • Punctuality is a necessity. Most Disc Jockey’s arrive at least one hour prior to the start time you’ve given them. Your entertainer should ideally be setup and in-place before your first guest walks through the door.
   • Setup of our equipment can be done in approximately 1 hour. We allot 2 hours for setup whenever possible. This can be coordinated with the hall manager in unique situations.
   • If you require setup to be complete sooner than the contracted start time please contact us to discuss your needs. There may be an additional charge.
8. Do you provide a written contract?
   • It is extremely important to have your booking confirmed in writing. Ask for a written agreement, especially if you are paying an initial retainer. The standard initial payment for entertainment services is 50%. If you are expecting a specific entertainer, make sure you get it in writing as well.
   • Once your details are confirmed we will draw up a contract for your event. We simply require a reasonable retainer per contract terms to reserve our services for your date.
9. Will you be suitably dressed for our occasion?
   • Specify the type of apparel that your Disc Jockey is expected to wear for your occasion. Formal attire or coat & tie are the most popular forms of attire. If you are having a “themed” event, make sure your entertainer is informed.
   • Our standard apparel is formal dress clothes. For less formal events such as corporate gatherings, company picnics, and private parties may be best suited with khakis and a blue polo. If you are having a themed event and would like us to dress up accordingly please let us know.
10. Do you belong to a professional organization or trade group?
    • Although belonging to an organization or trade group does not guarantee the talent or professionalism of a disc jockey, it may indicate the companies willingness to network, learn and grow. Disc jockeys can learn through local chapter meetings, national DJ conventions and seminars geared toward the entertainment professional.
    • We are proudly a member of ADJA.
    • We also are a member of a private Facebook group designed for professional and up-and-coming DJs to share experiences, ask for help, and network with each other.

For more information in regards to ADJA and picking a DJ please visit http://adja.org/findadj